FAQs

Frequently Asked Questions

Services

Our most comprehensive plans are designed for ongoing support and include regular inspections, preventive maintenance, and priority repair services. We highly recommend our ongoing service contracts for businesses that rely on continuous EV charger operation. These contracts are tailored to provide peace of mind through proactive management of your EV charging stations, ensuring they are always in top condition and minimizing downtime. This approach is more cost-effective and efficient compared to one-off repair calls, especially for businesses that cannot afford any interruptions in their charging services.

We handle everything from inspections and maintenance to repairs, offsite hardware updates, and installations for both Level 2 and DC fast chargers.

ChargerMate provides a one-stop shop for all your EV charger needs, with specialized expertise, comprehensive services, and a focus on safety. An electrical contractor, while able to handle some electrical aspects, might not have the depth of knowledge or specific skillset to comprehensively address all your EV charger requirements.

Yes, we have pre-packaged and customizable plans to fit your specific requirements, whether you’re a homeowner with a single charger or a large fleet manager.

Expertise

Yes, we are manufacturer-agnostic and have expertise across various brands and models.

Absolutely! We’re at the forefront of the industry shift and can handle installations, repairs, and maintenance for both CCS and NACS chargers.

Safety is our top priority. We follow strict safety protocols, perform comprehensive inspections, and use only qualified technicians. ChargerMate technicians also receive regular refresher training, including the essential EVITP certification, to stay current on safety protocols and best practices.

We work with fleets, multifamily properties, retail & commercial spaces, EV service providers, equipment manufacturers, and anyone who needs reliable EV charging solutions.

Customer Service

We offer various service levels, including emergency repair options for minimal downtime.

Our priority is your satisfaction. If our service doesn’t meet your expectations, we promise to collaborate with you until we get it right. We understand the importance of reliable service in B2B relationships and are committed to ensuring your complete satisfaction with our solutions.

Just fill out our quick form online, and we’ll schedule a video consultation to discuss your needs and provide a personalized quote.

Partnership and Careers

Joining forces with ChargerMate opens doors to specialized EV charger projects, expanding your service offerings and tapping into the booming EV market. We provide our partners with training, support, and access to our extensive client network, fostering growth and success in this cutting-edge field.

Yes, we partner with individuals and businesses to provide EVITP certification training programs.

We offer competitive pay, great benefits, and the opportunity to learn about cutting-edge EV technology in a supportive and collaborative environment.

Services

Our most comprehensive plans are designed for ongoing support and include regular inspections, preventive maintenance, and priority repair services. We highly recommend our ongoing service contracts for businesses that rely on continuous EV charger operation. These contracts are tailored to provide peace of mind through proactive management of your EV charging stations, ensuring they are always in top condition and minimizing downtime. This approach is more cost-effective and efficient compared to one-off repair calls, especially for businesses that cannot afford any interruptions in their charging services.

We handle everything from inspections and maintenance to repairs, offsite hardware updates, and installations for both Level 2 and DC fast chargers.

ChargerMate provides a one-stop shop for all your EV charger needs, with specialized expertise, comprehensive services, and a focus on safety. An electrical contractor, while able to handle some electrical aspects, might not have the depth of knowledge or specific skillset to comprehensively address all your EV charger requirements.

Yes, we have pre-packaged and customizable plans to fit your specific requirements, whether you’re a homeowner with a single charger or a large fleet manager.

Expertise

Yes, we are manufacturer-agnostic and have expertise across various brands and models.

Absolutely! We’re at the forefront of the industry shift and can handle installations, repairs, and maintenance for both CCS and NACS chargers.

Safety is our top priority. We follow strict safety protocols, perform comprehensive inspections, and use only qualified technicians. ChargerMate technicians also receive regular refresher training, including the essential EVITP certification, to stay current on safety protocols and best practices.

We work with fleets, multifamily properties, retail & commercial spaces, EV service providers, equipment manufacturers, and anyone who needs reliable EV charging solutions.

Customer Service

We offer various service levels, including emergency repair options for minimal downtime.

Our priority is your satisfaction. If our service doesn’t meet your expectations, we promise to collaborate with you until we get it right. We understand the importance of reliable service in B2B relationships and are committed to ensuring your complete satisfaction with our solutions.

Just fill out our quick form online, and we’ll schedule a video consultation to discuss your needs and provide a personalized quote.

Partnership and Careers

Joining forces with ChargerMate opens doors to specialized EV charger projects, expanding your service offerings and tapping into the booming EV market. We provide our partners with training, support, and access to our extensive client network, fostering growth and success in this cutting-edge field.

Yes, we partner with individuals and businesses to provide EVITP certification training programs.

We offer competitive pay, great benefits, and the opportunity to learn about cutting-edge EV technology in a supportive and collaborative environment.

Ready to Power Up Your EV Experience?

Enhance your EV chargers with ChargerMate’s trusted and efficient repair services. Never miss a charge again – start your journey towards reliability and peace of mind today!

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