HOA
charging

Our preferred business model is for Chargermate to own and operate the charging stations, with drivers paying us when they decide to charge their vehicles. This means we cover the installation costs and ongoing costs such as for electricity.  

Here's why this model works well:
- No upfront capital expenditure for your company. Minimal operational overhead for your organization
- Ensures professional maintenance and management of charging infrastructure
- Allows for easy scalability as demand grows
- Provides a valuable amenity without ongoing costs to your company

There is no added cost to the HOA as Chargermate will pay for all of the energy usage associated with EV charging, either to the utility company directly or by reimbursing the HOA for the energy used. Our technology allows us to track how much energy is used minute-by-minute throughout the year.

While EV charging stations will increase energy consumption, we are also able to implement smart charging systems that can limit the energy usage during peak times and we can incentivize residents to charge during off-peak hours.

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The troubleshooting process for EV charging issues is straightforward and efficient to minimize guest inconvenience.

First, we have a remote monitoring system that will alert us to potential problems and we will work to fix any issues before a guest encounters them.

Secondly, we have a dedicated helpline or ensure that staff can quickly contact our support team for more complex issues.

Third, we have local maintenance personnel who can visit your building to fix any chargers.

We are happy to share non-identifying data for sustainability reports, CSR initiatives, and green certifications. 

Our modern EV charging systems can provide valuable data on:
- CO2 emissions avoided
- Total kWh dispensed
- Number of unique users
- Charging session durations and frequencies
- Peak usage times

Yes - buyers in Chicago who have an EV specifically look for apartment buildings with dedicated EV charging.

Drivers are typically accustomed to charging etiquette and following norms, so managing building charging shouldn't be much different. We have policy templates which we can share for you to implement.

In addition, our software allows us to ensure fair access by adjusting items such as:
- Implementing a reservation system
- Setting time limits for charging sessions
- Implementing idling costs to a driver after an EV is finished charging to encourage them to move their car
- Offering different pricing for peak and off-peak hours

We tend to recommend that EV drivers pay us directly, and no payments go through the HOA.

Our common approach for payment is that residents pay-per-kHW using a QR code on the charger or our app.

Yes, we use industry standard software and hardware so that our charge points work with the vast majority of electric vehicles in the US. Our Level 2 chargers use the J1772 connector, which is standard for most EVs in North America. For Tesla vehicles, an adapter can be used (which most Tesla owners already have).
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Over the course of the next year, we will be transitioning to the North American Charging Standard (NACS), as it has been adopted by all large automakers in the US from 2025 onwards.

To get started, get in touch on our contact page. We'll send a quick survey to fill in so we understand more about your site, and then we’ll be in touch to set up a time to discuss further.